I have questions related to the details of my invoice. Who should I contact?

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• I have questions regarding the early payment rates for invoices. Who should I contact?

  Please contact Intellection for any early payment related questions.

• I have issues/questions regarding the payment I received. Who should I contact?

  Payments and remittance details are generated and handled by your relevant Customer. Contact them if you have questions regarding the payment that you received.

• When do i contact the Customer?

  The Taulia platform allows you to see and receive the details of your invoice and payment within your Customers accounting system. All business processes remain unchanged. As a general guideline, You should contact your Customer if: You have issues ...

• When do I contact Intellection?

  Contact Intellection if you have any early payment related questions

• I can't find the invoice I submitted in the Taulia platform. What should I do?

  Please contact your relevant Customer if you are unable to find an invoice you submitted for processing.