I can't find the invoice I submitted in the Taulia platform. What should I do?
Please contact your relevant Customer if you are unable to find
an invoice you submitted for processing.
Related Articles
How do I find the status of a payment by invoice number?
https://support.taulia.com/articles/en_US/Agent_Knowledge_Base/Q-How-do-I-find-the-status-of-a-payment-by-invoice-number-1449537730932/?q=payment+by+invoice&l=en_US&fs=Search&pn=1
Is the process for submitting my invoice to your Customer changing?
No. Please continue to submit your invoices to your Customer like you do today. Your invoice will appear in the Taulia platform once your Customer enters your invoice in their accounting system. They may have an "Approved", "In Process", ...
What are the different invoice statuses?
https://support.taulia.com/articles/en_US/Agent_Knowledge_Base/Q-What-are-the-different-invoice-statuses-1449537733733/?q=different+invoice+status&l=en_US&fs=Search&pn=1
How do I check the status of my invoice?
https://support.taulia.com/articles/en_US/Agent_Knowledge_Base/Q-How-do-I-check-the-status-of-my-invoice-1449537473256/?q=status+of+invoice&l=en_US&fs=Search&pn=1
When do i contact the Customer?
The Taulia platform allows you to see and receive the details of your invoice and payment within your Customers accounting system. All business processes remain unchanged. As a general guideline, You should contact your Customer if: You have issues ...