I have issues/questions regarding the payment I received. Who should I contact?

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• I have questions regarding the early payment rates for invoices. Who should I contact?

  Please contact Intellection for any early payment related questions.

• When do i contact the Customer?

  The Taulia platform allows you to see and receive the details of your invoice and payment within your Customers accounting system. All business processes remain unchanged. As a general guideline, You should contact your Customer if: You have issues ...

• When do I contact Intellection?

  Contact Intellection if you have any early payment related questions

• I have questions related to the details of my invoice. Who should I contact?

  Contact your relevant Customer. Invoices that appear in the platform are direct reflections of the details entered by your Customer.

• My invoice is approved but I can't request/accept early payment. Why?

  If an invoice is approved, but you do not see an early payment offer, please contact your relevant Customer. The early payment option is only available on "Approved" invoices.