When do I contact Intellection?

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• I have questions regarding the early payment rates for invoices. Who should I contact?

  Please contact Intellection for any early payment related questions.

• When do i contact the Customer?

  The Taulia platform allows you to see and receive the details of your invoice and payment within your Customers accounting system. All business processes remain unchanged. As a general guideline, You should contact your Customer if: You have issues ...

• I have questions related to the details of my invoice. Who should I contact?

  Contact your relevant Customer. Invoices that appear in the platform are direct reflections of the details entered by your Customer.

• I have issues/questions regarding the payment I received. Who should I contact?

  Payments and remittance details are generated and handled by your relevant Customer. Contact them if you have questions regarding the payment that you received.

• When do I contact Taulia?

  If you are experiencing any of the following: Issues logging into the portal after trying to reset your password The portal is not loading, or you are not receiving email notifications You are getting technical errors when using the portal