How soon will I see my invoice in the portal after I submit them?

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• Is the process for submitting my invoice to your Customer changing?

  No. Please continue to submit your invoices to your Customer like you do today. Your invoice will appear in the Taulia platform once your Customer enters your invoice in their accounting system. They may have an "Approved", "In Process", ...

• My invoice is approved but I can't request/accept early payment. Why?

  If an invoice is approved, but you do not see an early payment offer, please contact your relevant Customer. The early payment option is only available on "Approved" invoices.

• How do I use Cash Planner to see what invoice are available for early payment?

  https://support.taulia.com/articles/en_US/Agent_Knowledge_Base/Q-How-do-I-use-Cash-Planner-1449535097869/?q=planner&l=en_US&fs=Search&pn=1

• What are the different invoice statuses?

  https://support.taulia.com/articles/en_US/Agent_Knowledge_Base/Q-What-are-the-different-invoice-statuses-1449537733733/?q=different+invoice+status&l=en_US&fs=Search&pn=1

• When do i contact the Customer?

  The Taulia platform allows you to see and receive the details of your invoice and payment within your Customers accounting system. All business processes remain unchanged. As a general guideline, You should contact your Customer if: You have issues ...